Last updated: [07.01.2026]
Shandong Cresin Electric Co., Ltd., operating under the brand name CRESIN (“Company”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, request a quotation, download product materials, or communicate with us through our website and related online channels.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for business, legal, technical, or regulatory reasons.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page. Any changes will become effective immediately after the updated Privacy Policy is posted on our website.
You are encouraged to review this Privacy Policy periodically to stay informed about how we protect your information.
2. Information We Collect
We may collect information about you in several ways when you use our website or communicate with us.
2.1 Personal Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
Submit a contact form
Request a quotation
Send a product inquiry
Download a catalog, datasheet, or technical document
Subscribe to our newsletter
Contact us by email, phone, WhatsApp, or other communication channels
The personal information we may collect includes:
Name
Email address
Phone number
Company name
Country or region
Website
Job title or department
Product interests
Project information
Inquiry details
Shipping or delivery information, if required for quotation or order communication
You are not required to provide personal information. However, if you choose not to provide certain information, we may not be able to respond to your inquiry, provide a quotation, offer technical support, or process your request.
2.2 Automatically Collected Information
When you visit our website, our servers may automatically collect certain information, including:
IP address
Browser type
Device type
Operating system
Access time
Referring website
Pages viewed
Time spent on pages
Website interaction data
This information helps us understand how visitors use our website and improve website performance, content, and user experience.
2.3 Cookies and Similar Technologies
We may use cookies, web beacons, tracking pixels, and similar technologies to improve website functionality, analyze website traffic, understand visitor behavior, and support marketing activities.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect the availability or functionality of certain parts of our website.
3. How We Use Your Information
We may use the information we collect for the following purposes:
To respond to your inquiries
To provide quotations and product information
To recommend suitable surge protection products or solutions
To provide technical support
To process sample requests, orders, or after-sales service requests
To communicate with you about your inquiry, project, or order
To send catalogs, datasheets, certificates, test reports, or other product materials
To improve our website, products, services, and customer experience
To analyze website traffic, visitor behavior, and marketing performance
To send newsletters, product updates, or marketing communications, where permitted by law
To prevent fraud, unauthorized access, or misuse of our website
To comply with legal, regulatory, tax, customs, or export-related obligations
To perform other legitimate business activities related to our products and services
4. How We Share Your Information
We do not sell your personal information.
We may share your information only in limited circumstances, including the following:
4.1 Service Providers
We may share information with trusted third-party service providers who help us operate our website and business, such as:
Website hosting providers
Email service providers
Analytics service providers
Customer relationship management tools
Logistics or shipping service providers
Payment, accounting, or order management service providers
Marketing or advertising service providers
These service providers may only use your information to perform services on our behalf.
4.2 Business Partners and Distributors
If your inquiry relates to a specific region, project, or service requirement, we may share necessary information with our authorized distributors, agents, or business partners to better respond to your request.
4.3 Legal Requirements and Protection of Rights
We may disclose your information if required to do so by law, regulation, legal process, government request, or customs/export-related requirement.
We may also disclose information when we believe it is necessary to protect our rights, property, safety, customers, business partners, or others.
4.4 Business Transfers
If our company is involved in a merger, acquisition, restructuring, asset transfer, or similar business transaction, your information may be transferred as part of that transaction, subject to applicable law.
5. Website Analytics and Advertising
We may use third-party analytics tools, such as Google Analytics or similar services, to help us understand how visitors use our website.
These tools may use cookies or similar technologies to collect information such as pages visited, time spent on the website, traffic source, browser type, and device information.
We may also use remarketing or advertising tools to display relevant product or brand information to visitors who have previously visited our website, where permitted by law.
You are encouraged to review the privacy policies of these third-party service providers to understand how they collect and process information.
6. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services, including social media pages, video platforms, supplier resources, or external technical references.
Once you leave our website and visit a third-party website, this Privacy Policy no longer applies.
We are not responsible for the content, privacy practices, security practices, or policies of any third-party websites or services. You should review their privacy policies before providing any personal information.
7. Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
You are responsible for ensuring that any information you send to us is accurate and appropriate for online communication.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing after-sales support, complying with legal obligations, resolving disputes, and enforcing agreements.
When your information is no longer required, we may delete, anonymize, or securely store it in accordance with our internal data management practices and applicable laws.
9. International Data Transfers
As a company engaged in international trade, we may process, store, or transfer your information across different countries or regions.
By submitting your information to us, you understand that your information may be transferred to and processed in countries or regions where data protection laws may differ from those in your location.
We will take reasonable steps to protect your information in accordance with this Privacy Policy and applicable legal requirements.
10. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Opt out of marketing communications
If you wish to exercise these rights, please contact us using the contact information provided below.
We may need to verify your identity before responding to your request.
11. Email and Marketing Communications
If you no longer wish to receive marketing emails, newsletters, or promotional communications from us, you may opt out by following the unsubscribe instructions in our emails or by contacting us directly.
Even if you opt out of marketing communications, we may still send you necessary business communications related to your inquiry, quotation, order, technical support request, or after-sales service.
12. Do-Not-Track Signals
Some web browsers may provide a “Do Not Track” feature that allows users to signal that they do not want their online activities tracked.
At present, there is no uniform industry standard for responding to Do-Not-Track signals. Therefore, our website may not respond to such signals automatically.
If a standard is adopted in the future and we are required to follow it, we will update this Privacy Policy accordingly.
13. Children’s Privacy
Our website and services are intended for business users and are not directed to children.
We do not knowingly collect or market to children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete such information.
14. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:
Shandong Cresin Electric Co., Ltd.
Brand: CRESIN
Address: [No. 978 Tianchen Road, High-tech Zone, Jinan, Shandong,China]
Email: [evagu@cresinspd.com]
Phone: [+8615588967281]
Website: [https://cresinspd.com]